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FAQ – E-VISA APPLICATION PROCEDURES

PROCEDURE FOR ISSUING CAMEROON VISAS

The Cameroon ordinary visa issuance process takes place in four (04) stages:-

1. Online pre-registration by the applicant, by opening an account on the consular services portal www.evisacam.cm , filling in the online form.

2. Payment of fees online, via various methods (credit card and mobile payment). The applicant receives notification of proof of payment by e-mail. The proof of payment is also available in the applicant’s space on the portal. The visa application becomes effective only after payment of the online fee.

3. Processing the application. The application is processed by the Diplomatic Mission or Consular Office that is legally competent or geographically close to the applicant. If the application is approved, an online visa authorization with a QR Code is sent to the applicant by e-mail. This document is also available in the applicant’s space on the portal. With this document, applicants can travel to Cameroon but will need to have their visa printed at the airport (or at one of the border posts) before entering the country. Under normal procedures, the visa is issued within 72 hours of payment of the online fee. This time is reduced to 24 hours for express procedures (at extra cost).

4. Biometric enrolment and visa printing. This takes place either at the entry border post for holders of the online visa authorization, or at the relevant diplomatic or consular post for applicants who have completed their biometric enrolment at the post. The visa sticker is then affixed to the applicant’s passport.

NB: Users residing in London or wishing to print their visa before their trip, are invited to submit their passports along with confirmation of their e-visa, carrying a QR Code. A visa vignette will be affixed to their passport.

Submission slot: Monday – Thursday from 10:00 to 13:00.

Collection slot: from 16:00 to 16:30 exclusively.

LIST OF DOCUMENTS REQUIRED FOR VISA APPLICATIONS BY VISA CATEGORY

The following information will help visa applicants identify the documents required for each visa category.

TRANSIT VISA

Documents required for a transit visa:

    1. A passport or other travel document valid for at least six (06) months.
    2. An airline ticket valid to the destination or other proof of onward travel.
    3. A visa or authorization to enter the country of destination.
    4. International vaccination certificate

SHORT-STAY VISA

    1.  Required documents for the short-stay visa: A passport or other travel document valid for at least six (06) months.
    2.  A return plane ticket or circular transport ticket.
    3.  International vaccination certificates.
    4.  Proof of the purpose of the visit, as well as sufficient means of subsistence.
    5.  A certificate of accommodation issued by the person who will be hosting the visitor, endorsed by the local mayor, or a firm hotel reservation for the planned duration of the stay.
    6.  A mission order, if applicable.
    7.  A certificate of the applicant’s address.
    8.  Proof of the applicant’s profession.

LONG-STAY VISA

Required documents for the long-stay visa:

    1.  A passport or other travel document valid for more than six (06) months.
    2.  Plane ticket or other valid travel document to Cameroon.
    3.  International vaccination certificates.
    4.  Repatriation guarantee.
    5.  A certificate of enrolment or re-enrolment issued by the head of the establishment for students.
    6.  Certificate of training signed by a competent authority for trainees.
    7.  An employment contract approved by the minister in charge of employment for foreigners wishing to work in Cameroon.
    8.  An authorization to exercise a liberal profession or to promote an agricultural, pastoral, industrial, commercial, artistic or other activity issued by the competent authority when such authorization is required.
    9.  A document justifying the marital relationship for the spouse, or parental relationship for dependent minor children.
    10.  A certificate of domicile for the applicant.

DIPLOMATIC, SERVICE AND COURTESY VISAS

Required documents for diplomatic, service, and courtesy visas:

    1.  A diplomatic or service passport or other travel document valid for at least six (06) months.
    2.  An airline ticket or round-trip ticket.
    3.  A note verbale for diplomatic and service visas.
    4.  International vaccination certificates.
    5.  Proof of purpose of visit.
    6.  A certificate of accommodation issued by the person who will be hosting the visitor, endorsed by the local mayor, or a firm hotel reservation for the planned length of stay.
    7.  A mission order, if applicable.

FREQUENTLY ASKED QUESTIONS (FAQ)

Why isn’t any information available in my native language?

General visa information is available in English and French. As eVisa Cameroun is rolled out, information specific to the country of residence will be available.

How do I create an account on the evisacam portal?

    1.  From the evisacam home page, click on the «REGISTER» menu.
    2.  Follow the instructions, filling in all the fields. Make sure you enter a valid e-mail address (please note that your e-mail address must not exceed seventy characters).
    3.  After a few minutes, you will receive an e-mail containing an account activation link and your temporary password, which you’ll need to change the first time you log on.
    4.  The activation link redirects you to evisacam.cm site to finalize the email address validation via a code associated with the email received.
    5.  Finally, you must answer a secret question in case you lose or forget your password.
    6.  Your account is now active, and you can take full advantage of the services offered by the evisacam.cm portal.

What should I do if the activation link, I received by e-mail does not work?

Some e-mail programs don’t recognize links extended over several lines, which can break the link and prevent it from working. The easiest way is to copy/paste the entire activation link into the address bar of a new tab on your web browser.

What do I do if I have lost or forgotten my password?

Click on «Forgot password?» link on the login page. Fill in the email address you used when you created your account. Within a few minutes, you will receive an email containing an activation link to create a new password.

What do I do if I’ve deleted my account?

In principle, accounts cannot be deleted. You can create a new account using a new email address.

How long is a visa valid for? Can I leave Cameroon and return with the same visa?

The visa sticker indicates how long the visa is valid and how long you can stay:

      1.  30 days maximum for transit visas
      2.  180 days maximum for a short-stay visa, and
      3.  360 days maximum for long-stay visas.

Visas can be issued for single or multiple entries. Important points to remember:-

          • You must have left Cameroon no later than the day on which the visa expires;
          • You must not exceed the authorized length of stay during the visa validity period;
          • Compliance with the length of stay and validity of the visa are checked on embarkation or entry into Cameroon.

My flight plan includes a connection at an airport in Cameroon. Do I need to apply for an airport transit visa or a short-stay visa?

If you are transiting through one of Cameroon’s airports on your way to another country, border police checks are conducted at that airport. Unless your visa is waived, you are subject to a Cameroon transit visa, which may not exceed 30 days.

I do not have time to apply for a visa before my departure. Can I apply for a visa on arrival?

You must apply online. If you are in a country where there is no diplomatic representation and your application has been validated, you will be asked to register on arrival at one of Cameroon’s entry points (airports, ports, border posts) and have the visa sticker affixed to your passport. You will need to bring your passport with you. As a reminder, a visa is a document that does not give you an irrevocable right of entry.

I made a mistake when filling in my visa application form. What should I do?

The approval officer at the diplomatic representation will send back your electronic file so that you can make the necessary changes. There is no need to erase the first entry or delete your account.

Where do I submit my visa application?

You can only apply for a visa to enter Cameroon online at evisacam.cm.

Which country is responsible for processing my visa application?

Applicants from countries where Cameroon does not have a Diplomatic Mission or Consular Service, and those who are geographically distant from their Diplomatic Mission or Consular Post, must go to the country’s port of entry with the online visa authorization document to obtain a visa. On the other hand, applicants residing in cities where Cameroon has a Diplomatic Mission or Consular Post must go there with the document to obtain a visa.

How long does it take to obtain a visa?

We recommend that you apply for a visa at least 10 days before the date of entry into Cameroon. However, it cannot be submitted more than 6 months before the start of the planned visit. However, it is the applicant’s responsibility to take the necessary precautions to meet deadlines when an appointment system is in place. Certain types of visa require special verifications (civil status, professional status, etc.) or consultation with different Cameroonian authorities, which can lengthen processing times.

How much does a visa cost?

Visa applicants must pay an administrative processing fee of:

      •  153€ for a normal short-stay visa (1 to 180 days)
      •  305€ for a normal long-stay visa (181 to 360 days)
      •  229€ for a short-stay express visa (1 to 180 days)
      •  153€ for a transit visa (4 to 30 days).

In certain cases, and for certain categories of applicants, these fees may be waived. Visa fees are not refunded, even if the application is refused or withdrawn.

I already obtained a biometric visa 1 year ago. I am about to apply for a new short-stay visa. Will the diplomatic mission or consular post need to take my fingerprints again?

Yes, biometric enrolment is mandatory for every visa application.

What is the current contact number for evisa applications

The contact number for evisa applications during business hours is (+237) 222 20 79 08

Are you a resident in the jurisdiction of the Cameroon High Commission in the United kingdom? Do you have further questions on Visa applications? If yes, please send your questions here.